Υπάλληλος υποδοχής ξενοδοχείου

The hotel receptionist acts as the first point of contact for all guests of our organization. As such, the ideal candidate must be friendly, welcoming, patient, helpful and knowledgeable. Their duties may include greeting guests upon arrival, managing the check-in and check-out process, answering questions and requests, and assisting with administrative tasks at the front desk. The hotel receptionist must be reliable and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the attitude and behavior of the hotel receptionist must reflect this at all times.

Job Duties and Responsibilities

Greet all guests and assist with check-in and check-out
Maintain a positive attitude and friendly demeanor
Respond to all guest questions and requests
Answer and forward telephone calls
Manage guest reservations and bookings
Maintain a neat and tidy work area
Assist with administrative and clerical duties as required

Job Requirements

Solid written and oral communication skills
Fluency in English
Ability to maintain a positive, friendly attitude even under high pressure
Excellent organizational and multitasking skills
Professional demeanor and appearance